A novel mechanism connecting health seekers to appropriate doctors is proposed to improve the efficiency of question resolving in community-based health service systems. Attitudes of doctors answering questions are introduced in the mechanism
and both the professional matching degree between doctors and questions and the doctor's attitudes are associated and considered at the same time. The probabilistic hypergraph and the query likelihood language model are used to model the professional matching degree
and a doctor's attitude is modeled from his historical data. Meanwhile
a regression model is used to trade off between the professional matching degree and the doctor's attitude. Extensive experimental results on several real-world datasets show that the matching precision of the proposed mechanism increases by about 30%
and the efficiency of resolving problems is greatly improved.
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